# ITOps FieldKit — Project Purpose

ITOps FieldKit demonstrates an entry-level IT support workflow through two complementary editions:

- **Web edition:** browser-safe environment snapshot, service checklist, HTTPS reachability history, local incident logging, CSV/JSON export, responsive interface, offline support, and PWA installation.
- **Desktop edition:** the original PowerShell + Windows Forms utility for Windows system audit, tracked service inspection, host and TCP port diagnostics, ticket logging, and operational report generation.

## Main uses

1. Practice structured triage before troubleshooting.
2. Record incidents and handoff notes consistently.
3. Export evidence for escalation or review.
4. Demonstrate UI, validation, local storage, reporting, responsive design, and PWA deployment in a technical portfolio.

The web interface never claims access to protected Windows data that browsers cannot read. Use `desktop-source/` for native machine-level checks.